Shipping & Delivery

Here at Equip2Go, we aim to make shipping simple, fast, and predictable. Below is how our delivery pricing works.

1. Standard Shipping Rates for Metro Areas

Metro Areas (Sydney, Melbourne, Brisbane, Perth)

We offer a freight cap on shipping based on the type of items in your order:

• Standard items: $33 (ex GST)
• Bulky or heavy items: $55 (ex GST)

If your order contains a mix of standard and bulky items, the $55 rate applies.

Outside Metro Areas

Shipping costs for regional and remote locations are calculated at checkout or quoted separately, depending on the size and weight of your order.

2. Free Shipping

We offer free shipping on orders over $499 (ex GST) for:

• Metro delivery locations
• Online orders only

If your order meets these criteria, shipping will be automatically applied at no cost at checkout.

Exclusions apply: free shipping is not available with any other offer, and is only available for orders placed online. 

3. Delivery Timeframes

• Dispatch: Orders are typically dispatched within 1-2 business days
• Metro delivery: 3-5 business days
• Regional delivery: 5+ business days

Delivery times may vary depending on location and freight provider. Equip2Go is not responsible for delays within the delivery network, which are out of our control. 

4. Important Delivery Information

Some orders may require additional handling or freight arrangements:

• Bulky or oversized items may require special transport
• Tailgate or special access deliveries may incur additional charges
• Remote locations may require custom freight quotes

If additional charges apply, we will contact you before dispatch.

5. General Notes

• All prices are ex-GST
• Shipping applies per order, not per item
• We work with trusted freight partners to ensure safe and reliable delivery